Customer Success
Customer Onboarding Process · Value Delivery Clarity · Retention Metrics · +5
Wheel of Startup
Every sub-area is scored from 1–10 with evidence, the gap to 10, and a description of the ideal state. Domain averages expose the weakest system before scaling pressure does.
Customer Onboarding Process · Value Delivery Clarity · Retention Metrics · +5
Revenue Model Clarity · Unit Economics · Pricing Strategy · +5
Market Positioning · Target Audience Definition · Customer Acquisition Strategy · +5
Financial Forecasting · Cash Flow Management · Burn Rate · +5
Legal Structure · Intellectual Property · Regulatory Compliance · +5
Team Composition · Hiring Process · Onboarding System · +5
Technical Architecture · Development Speed · Code Quality · +5
Process Documentation · Automation · KPI Tracking · +5
From evidence to pattern
Each row is one venture domain. Each cell represents one of its eight sub-areas, using a consistent critical-to-strong scale. Founders can open any cell to review evidence and improvement guidance.

Three foundations
Validate the market and build repeatable customer acquisition.
Move from builder to architect and make all eight systems repeatable.
Move from architect to strategist and delegate execution.
Five-stage journey
The certification journey follows venture evidence from research through product-market fit, stand-up and scale-up.